The department of immigration and passport services has a director who oversee the management and administration of the department.

The duties and responsibilities are distributed amongst the team members and by sections such as:

  • The visa sections for visa application and visa issues,
  • Compliance section for compliance issues and breaches,
  • Border control section as the gate keepers
  • Regulatory section for policy and guidance
  • Admin and corporate section for administration and management of the flows of resources
  • SANTO branch Office
  • Tanna branch Office
  • Passport office

Each of the above sections is headed by an officer in charge and for any queries regarding any of these sections please address it at the following email address:

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