The official website of the Vanuatu Department of Immigration and Passport Services

Department of Immigration
& Passport Services

About Us

  • What we do

The Vanuatu Immigration and Passport services Department provides essential services to protect the nation of Vanuatu by controlling the movement of people at the international points of entry through management of passport, visa and travel identity documentation.

  • Our Vision​

“We are committed by 2030 to be recognized as the Governments leading agency to control and regulate the movement of persons to, from and within our country in contributing to national security and development.”

  • Our Objectives

The Vanuatu immigration and passport services has the following objectives to meet its mandate:

Protect & upgrade the integrity of passport and Travelling documentation ​
Improve revenue collection
Advise sector stakeholders on issues relating to Passport and traveling documentation
Decentralize Passport and Traveling Document services​
Improve service delivery and organizational capacity through policy, legislation, planning, reporting, budget, restructuring, rapid response capacity, ICT, infrastructure and training
Visa and Permit Processing

Our dedicated staff will guide you through the application process ensuring efficiency.

Border Control and Security

We maintain a strong presence at Fiji's entry and exit points to enhance border security.

Passport Services

Our goal is to provide secure travel documents that comply with international standards.

Customer Service and Support

We are committed to delivering excellent customer service and support.

Department of Vanuatu Immigration and Passport Services
  • Kumul Highway, Tamarama Building, Port Vila, Vanuatu
  • Mon-Fri 8:00am - 17:00pm
  • (+678) 22354
  • [email protected]
  • Postal Address: Po Box 9092
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