The official website of the Vanuatu Department of Immigration and Passport Services

Department of Immigration
& Passport Services

Vanuatu Passports

Accessing and completing the necessary passport application is a crucial step in obtaining a passport. To make this process as convenient as possible, we urge clients to be present with all the required documents.

Where to apply:

Applicants in Port Vila & Shefa province should lodge their passport application at the Vanuatu immigration office, kumul Highway, Tamarama Building, Port Vila.

Applicants in other provinces should lodge their application at provincial immigration offices:
Sanma Province:
  • Sanma immigration office
  • Fire station, Luganville santo
  • Po Box 365
  • Phone: 6401
Penama province:
  • Penama immigration office
  • Saratamata, East Ambae
Tafea province:
  • Tafea immigration office
  • Isangel, West Tanna
Fee:

Passport fee various with different processing time and age.

  • 0 -17 years 10,000vt
  • 18 – 64 years 20,000vt
  • 65 years upwards 10,000vt 
  • Normal processing time 20,000vt (up to 3 days)
  • Express processing time 30,000vt (up to 1 day)

Please note that additional cost may apply for lost, damaged or stolen passports.

Previous travel document:

You must attach your previous travel document unless it has been lost, damaged or stolen.

Change of name:

If you have changed your name, provide details of all the names you previously used.

Evidence of Citizenship:

In your application form please declare your citizenship status and attached your birth certificate and citizenship certificate. In the case of a married women, your marriage certificate should be attached.

Consent of parents:

Applicants that are under 18 years of age must have their parents or legal guardian consent. Please note that the parent or legal guardian must complete the consent to issue a passport to a person under 18 years of age and also sign the application declaration in the application form.

Photographs:
Prepare for the perfect photo shoot by ensuring immaculate grooming; this includes a neat haircut or well groomed hair, a clean shave or well groomed beard , and flawless facial skin care, all adding up to a polished and confident appearance.
 

Applicants must provide the following documents for enrolment:

•Vanuatu National ID

•Birth certificate issued by the Vanuatu civil registry

•Married certificate (Women only if you are Married)

•Citizenship certificate (only Naturalize citizens)

•Passport copy from country of origin (only Naturalize citizen)

Appearance

•Men -Properly groomed

         -Neat hair style

         -No earrings

•Women -Neat hair style

               -No make-up

               -No earrings

Dress code

  • Men -Collar shirt

                 -Bula shirt / Island shirt

                 -No T-shirt

  • Women -Island dress

                       -Bula top / top that covers shoulders

                       -No T-shirt or off shoulder

Note: For Proxy (dependant (child) / medical), applicant must provide National ID for the person he/she wishes to collect passport on their behalf.

Lost and Damaged Passport:

  • Applicant must provide a police report for lost & damaged passport accompany with a penalty fee of 50,000VUV

 

Passport Fees:

•Adults(18-65yrs) >20,000vt Normal fee – For three (3) days process

              >30,000vt Urgent fee – For one (1) day process

•Kids (0-17 yrs) >10,000vt – Turn around processing time will be within three (3) days

•Adults (66yrs and above) >10,000vt – Turn around processing time will be within one (1) day

For further clarification, please contact us on [email protected]