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The official website of the Vanuatu Department of Immigration and Passport Services
Mon-Fri 8:00am - 17:00pm
Department of Immigration
& Passport Services
Visa upon arrival
designated ports of entry
one way ticket info
What We Do
Application Tracking and Status
Grant Notices and Documents
Renewal or Extension
Conditions and Expiry
Authorized Agents for Vanuatu 10-Year Permanent Residency Program
Vanuatu Immigration and Passport Services inform foreign nationals interested in a 10-year Permanent Residency that specific organizations are authorized to issue the card under government authority.
Important Notice: Unauthorized Agent – Vanuatu Permanent Residency
Satoshi Island Limited is not recognized as an authorized agent for Vanuatu Permanent Residency applications. Please be aware of their lack of accreditation when considering your residency options.
Important Update: Vanuatu Visa Application Process Updated
Starting 31st September 2023, all visa applications, including tourist and business visas, must be submitted electronically through our official website. This change aims to simplify and improve the application process for your convenience.
Immigration Online Services
As part of the Departments ongoing plan for Digital Transformation, customers can now lodge ‘Permit and Visa’ application online through the Vanuatuan Immigration Department Website and make appointments online for lodgment of Passports.
Travel Advisory: COVID-19
Please note that the COVID-19 travel guidance mentioned above is accurate as of the revised date provided. For the most up-to-date information, refer to the official website of the Ministry of Commerce, Trade, Tourism, and Transport of Vanuatu.
Changes in the Visa Processing Time-frame
Effective 1st February, 2023, Visa processing time will increase from three (3) consecutive days to fourteen (14) working days. This is to allow us to accommodate the increasing demand for Visas. Please ensure visa applications are lodged well before travel dates.
Cessation of Passport Stamping
With effect from 01/02/2023 passport will no longer need to be stamped for the following Permit categories. Please retain an e-copy/hard copy of the final permit letter at all time.
Business Visitors Permit
From 1 August 2022, Business Visitors Permit will be granted for a period of 21 days. A Business Visitors Permit allows foreign nationals to undertake business, study, research, consultancy, or work related activities in Vanuatu for 21 days.
Department of Vanuatu Immigration and Passport Services
Kumul Highway, Tamarama Building, Port Vila, Vanuatu
Mon-Fri 8:00am - 17:00pm
Postal Address: Po Box 9092
Pacific Islands Legal Information Institute (PacLII)
Immigration Act no.17 of 2010
Vanuatu Investment Promotion Authority (VIPA)
Finance And Treasury
Department of Labour & Employment Services(DOL)
Vanuatu Financial Service Commission(VFSC)
Vanuatu Citizenship Office
Vanuatu Police Force(VPF)
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